Dr. Jeffrey O - CEO of the International Hospitality Institute

In this episode, Steve is joined by Dr. Jeffrey O, the CEO of the International Hospitality Institute. Dr. Jeffrey has a great understanding of how important each and every role in the hospitality industry is and he is working to spread that message on a global scale. Throughout this episode, Dr. Jeffrey shares his career journey in the hospitality industry, what he learned about building a thriving team culture, and his mission with the International Hospitality Institute.