From Accounts Payable to General Manager: Winston Smith's Inspiring Journey at The Standard Spa, Miami Beach
In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Winston Smith, General Manager of The Standard Spa, Miami Beach. Winston shares his incredible journey from starting in accounts payable to becoming GM, discussing his early career, transition from finance, and personal experiences that shaped his path. They explore the importance of teamwork, maintaining a positive work culture, and the evolving landscape of the hospitality industry. With personal anecdotes, Winston provides valuable insights into leadership and achieving long-term success in the hotel business.
00:00 Introduction to the Hospitality Mentor Podcast
00:37 Meet Winston Smith: General Manager of the Standard Spa, Miami Beach
01:00 Winston's First Job in Hospitality
02:13 Journey from Belize to Los Angeles
05:57 Transition to Miami Beach
07:38 Life at the Standard Spa, Miami Beach
13:29 Employee Engagement and Morale Building
14:34 Climbing the Ranks: From Chief Accountant to Director of Finance
20:02 Understanding Hotel Finances
22:45 Transitioning to General Manager
24:23 Embracing Leadership and Teamwork
26:08 Challenges and Achievements
33:19 Future Plans and Vision
36:13 Advice for Aspiring Professionals
37:35 Conclusion and Gratitude