Ryan Rivett | President and CEO of MyPlace Hotels
In this captivating episode of the Hospitality Mentor Podcast, host Steve Turk welcomes Ryan Rivett, the President and CEO of MyPlace Hotels. Ryan takes us through his remarkable journey, starting from his early days working at his grandfather's fishing lodge in Alaska to becoming a leading figure in the hospitality industry.
Ryan shares invaluable insights and experiences, including:
His introduction to hospitality at a young age.
The pivotal role of education in shaping his career, with a focus on business and psychology.
Learning the ropes of the family business and gaining hands-on experience in construction and development.
The inspiration and process behind founding MyPlace Hotels.
The challenges and rewards of building a successful hotel franchise.
The importance of maintaining brand standards and ensuring quality across franchises.
The development and impact of the Stay Rewarded program.
The future growth and excitement surrounding MyPlace Hotels.
Listeners will gain a deep understanding of what it takes to build and sustain a hospitality brand, along with practical advice for young professionals entering the industry. Ryan’s story is not just about business success; it’s about passion, perseverance, and a commitment to excellence.
Tune in to this episode for a masterclass in hospitality from one of the industry’s leading entrepreneurs.
Timestamps:
00:00 - Introduction to Ryan Rivett
01:00 - Ryan’s First Hospitality Job at a Fishing Lodge
04:00 - College Education: Business and Psychology
06:00 - Entering the Family Business
09:00 - The Idea Behind MyPlace Hotels
13:00 - Transition from Apartments to Hotels
17:00 - Creating the MyPlace Hotels Concept
21:00 - Launching the First MyPlace Hotel in Dickinson, ND
23:00 - The Franchise Model and Initial Growth
28:00 - Franchisee Selection and Market Analysis
29:00 - The Rise of Extended Stay Hotels and Competition
31:00 - Implementing the Stay Rewarded Program
33:00 - Leveraging Data for Better Guest Experience
35:00 - Future Plans and Excitement for Growth
38:00 - Advice for Young Professionals in Hospitality
39:00 - Conclusion and How to Connect with Ryan
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