Stephanie Leger - Chief Excellence Officer of First Rate Hospitality

In this episode, Steve is joined by Stephanie Leger. Stephanie is the Chief Excellence Officer at First Rate Hospitality where she leads various hospitality projects such as pre-opening planning, company transitions, evaluating properties incognito, training associates to drive guest engagement, and more. Throughout this conversation, Stephanie talks about her various roles within the Ritz-Carlton early in her career, what it was like evaluating properties as a Forbes travel guide, what led her to starting First Rate Hospitality, and so much more.