In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Winston Smith, General Manager of The Standard Spa, Miami Beach. Winston shares his incredible journey from starting in accounts payable to becoming GM, discussing his early career, transition from finance, and personal experiences that shaped his path. They explore the importance of teamwork, maintaining a positive work culture, and the evolving landscape of the hospitality industry. With personal anecdotes, Winston provides valuable insights into leadership and achieving long-term success in the hotel business.

00:00 Introduction to the Hospitality Mentor Podcast

00:37 Meet Winston Smith: General Manager of the Standard Spa, Miami Beach

01:00 Winston's First Job in Hospitality

02:13 Journey from Belize to Los Angeles

05:57 Transition to Miami Beach

07:38 Life at the Standard Spa, Miami Beach

13:29 Employee Engagement and Morale Building

14:34 Climbing the Ranks: From Chief Accountant to Director of Finance

20:02 Understanding Hotel Finances

22:45 Transitioning to General Manager

24:23 Embracing Leadership and Teamwork

26:08 Challenges and Achievements

33:19 Future Plans and Vision

36:13 Advice for Aspiring Professionals

37:35 Conclusion and Gratitude